See also:
- How to Respond to My Tasks
- How Do I Complete My Tasks Without a Response?
- How to Batch Respond to My Tasks (Multiple Issues at a time)
There may be times when you need to respond on behalf of your colleague. For example, where a colleague was sent a task and they are on holiday, you can respond 'On Behalf' of their task(s) in the following way:
- Find the document in question (or proceed directly to step 5 if you have the Issue open already)
- Click on the Document Issue History icon i.e.:
- Click on the Name of the Issue which contains the relevant tasks i.e.:
- You are now on the Issue page. On the Distribution Row, click on it's Details Tab i.e.:
- You will now see 'Respond' next to the name of any of your same company colleagues. Click it to Respond on their Behalf i.e.:
- Complete the task(s) as normal - tick the Select box & click Save and Submit Selected.
- The Response will now show as being done by "X User (on behalf of Y User)" & the task(s) will now be complete i.e.:
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