How Can I Respond to a Task on Behalf of a Colleague?

Modified on Mon, 24 Jul, 2023 at 4:20 PM

See also:




There may be times when you need to respond on behalf of your colleague. For example, where a colleague was sent a task and they are on holiday, you can respond 'On Behalf' of their task(s) in the following way:


  1. Find the document in question (or proceed directly to step 5 if you have the Issue open already)
  2. Click on the Document Issue History icon i.e.:
  3. Click on the Name of the Issue which contains the relevant tasks i.e.:
  4. You are now on the Issue page. On the Distribution Row, click on it's Details Tab i.e.: 
  5. You will now see 'Respond' next to the name of any of your same company colleagues. Click it to Respond on their Behalf i.e.:

  6.  Complete the task(s) as normal - tick the Select box & click Save and Submit Selected.
  7. The Response will now show as being done by "X User (on behalf of Y User)" & the task(s) will now be complete i.e.:







Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article